logo Sign Up

Terms & Conditions

Terms & Conditions

Acceptance of the Terms

By using our platform, you ("User" or "you") agree to be bound by these Terms and Conditions. If you do not accept these terms, please do not use our website.

Eligibility Requirements

You must be at least 18 years old (or the minimum age required in your jurisdiction) to create an account with us. By creating an account, you confirm that you are of legal age and capable of forming a binding contract.

Geographic Restrictions

Our platform is intended for users from certain countries only. If you attempt to access our site from a restricted country or region, we may block your IP address or restrict your access.

Account Registration Rules

To create an account with us, you must provide accurate and complete information about yourself. You are responsible for maintaining the accuracy of this information at all times.

One-Account-Per-User Policy

Each user is limited to one active account on our platform. If we detect multiple accounts registered by a single person or from the same device/IP address, we may close any additional accounts and suspend your access.

Identity Verification and KYC

We reserve the right to request identity verification (KYC) at any time if we suspect fraud or abuse of our services. This includes but is not limited to:

  • Requesting identification documents
  • Verifying age
  • Conducting IP address checks

You are responsible for maintaining accurate contact details.

Account Accuracy Obligations

You must ensure that all information you provide us with remains up-to-date and accurate at all times. Failing to comply may result in your account being suspended or closed without notice.

Account Security Responsibilities

You are solely responsible for:

  • Maintaining the security of your login credentials
  • Choosing a strong password (and keeping it confidential)
  • Reporting any suspicious activity on your account

We reserve the right to request new security measures if we suspect unauthorised access or compromised accounts.

Login Credentials and Password Protection

Your account is protected by username, email address, and a unique password. You must never share these credentials with anyone else under any circumstances.

Restricted Behaviour and Prohibited Activities

You are prohibited from engaging in the following activities on our platform:

  • Multi-accounting (registering multiple accounts)
  • Collusion or cheating
  • Harassment of staff, users, or third-party affiliates
  • Spreading malicious software

Failing to comply may result in account suspension, closure, or other action.

Bonus and Promotion Rules

We reserve the right to modify or cancel any bonuses or promotions at any time without prior notice. Additional rules may apply to specific offers, so please refer to the individual bonus terms for details.

Wagering and Gameplay Conditions

To withdraw any winnings from our platform, you must meet our wagering requirements as specified in each promotion or on a per-user basis (in accordance with jurisdiction-specific laws).

Bonus Abuse Prevention

We employ automated monitoring systems to prevent abuse of bonuses. Failing to comply may result in penalties including account closure.

Deposits and Withdrawals (Only if Supported by Source Material)

You can deposit funds into your user account using various payment methods listed on our website. You must verify any withdrawals with us before processing via an authorized merchant.

Our withdrawal process requires you to provide valid identity documents for anti-money laundering purposes.

We are not responsible for third-party payment providers' fees, conversion rates, or transfer times.

Verification Before Withdrawals

Before making a withdrawal request, we reserve the right to verify your identity and comply with regulatory requirements (including those of any jurisdiction-specific laws).

This includes but is not limited:

  • Asking for additional documents
  • Conducting IP address checks

You are required to provide accurate information at all times.

Processing and Review Procedures

Upon submission of a withdrawal request, we will review it according to our standard procedures. Please refer to the individual deposit terms for processing times.

We reserve the right to change these terms without notice if applicable regulations evolve or new security threats emerge.

Responsible Gambling Expectations

You must gamble responsibly at all times and within your means. If you feel that gaming is negatively impacting your life, we encourage you to seek help from any of our available responsible gambling resources.

  • National problem-gambling helplines
  • Online tools (self-exclusion options)
  • Information on safe gaming practices

We take responsible gaming seriously but cannot provide individual guidance or ensure complete control over individual users' behavior.

Self-Exclusion and Account Restrictions

If you request self-exclusion from our platform, we will remove access for a specified period according to your chosen preferences. During this time:

  • You may not create new accounts
  • No funds can be withdrawn (regardless of balance)

Please refer to the individual deposit terms for exact details.

Game Fairness and RNG Systems

Our games are tested by reputable third-party auditors. While we strive to ensure game fairness, we cannot guarantee outcomes due to natural randomness in casino games.

We use Random Number Generator technology (RNG) to ensure that each outcome is truly random and independent of previous results.

Technical Interruptions or Voided Gameplay

In cases where the site experiences technical difficulties (e.g. server downtime), all transactions are voided according to our internal policies. We will refund affected funds as soon as feasible, subject to regulatory approval if necessary.

Please see individual deposit terms for conditions regarding non-payment of winnings due to technical failure on either party's part.

Suspension or Closure of Accounts

We reserve the right to suspend your access immediately in cases where:

  • Your account is compromised
  • You are deemed uncooperative with KYC requests
  • We suspect unauthorized third-party activity

If we close an account, funds will be returned as specified below under 'Closure Terms'.

Intellectual Property and Platform Ownership

The design, layout, programming code (collectively referred to herein as "content"), software and other intellectual property rights ("IP") related thereto are owned exclusively by Gtspins Casino N.V. or its licensees.

By using this platform, you agree that IP belongs solely with us, our contractors, agents, directors, officers, employees and their heirs, personal representatives, successors-in-interest and permitted assignees (collectively referred to as "We").